return policy

RETURNS

Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

RETURNS IF APPLICABLE

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify whether your refund has been approved.

If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

LATE OR MISSING REFUNDS IF APPLICABLE

If your haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before a refund is posted.
Next contact your bank. There is some processing time before a refund is posted.
If you’ve done all of the above and still have not received your refund please contact us

SALE ITEMS IF APPLICABLE

Unfortunately sale items can not be refunded .

EXCHANGES IF APPLICABLE

We will only exchange items if they have been grossly misrepresented or damaged. If you need to exchange the same item please email home_loves@hotmail.com and send your item to 5 Brindabella Chase, Point Cook Vic 3030

SHIPPING

To return your product please send to 5 Brindabella Chase, Point Cook Vic 3030
You will be responsible for paying your own shipping costs for returning the item (s). Shipping costs are non refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Pending on your location exchanged item may take a while to reach you.

If you are shipping an item of value greater than $75, you should consider using a trackable shipping service or a shipping insurance. No guarantees that we will receive your returned item.